Privacy Policy

Privacy Policy

Controller and contact details

The data controller is SIA "PFAT TULKOJUMI", legal address Baznīcas iela 39, Riga, LV-1010, Latvia. For privacy questions, contact us at birojs@pfat.lv.

Data we process

We process data needed to communicate with you, evaluate documents, prepare prices and deadlines, deliver services and comply with legal obligations.

• •Name, surname, phone number and email address.
• •Service, document type, destination country, language pair, urgency and comments.
• •Uploaded documents or images submitted for evaluation or service delivery.
• •Newsletter subscription data and consent records.
• •Technical information, cookie choices, browser and device data where needed for security or analytics.

Documents and files

Documents may contain sensitive information. We use submitted files only for the relevant request, document evaluation and service delivery. Files are not used for advertising or public display.

Purposes and legal basis

We process data to answer requests, prepare quotes, deliver translation, apostille and legalisation services, improve website operation and protect legitimate interests.

• •Contract performance or pre-contractual steps.
• •Consent for newsletters and optional cookies.
• •Legal obligations, including accounting requirements.
• •Legitimate interests such as service quality, security and dispute prevention.

Forms, newsletter and cookies

Sending a document request does not automatically subscribe you to the newsletter. Newsletter subscription is a separate action and you can unsubscribe at any time.

We use necessary cookies and, where permitted, functional, analytics and marketing cookies. You can manage your choices in the cookie settings window or browser settings.

Recipients and retention

Data may be shared with IT, hosting, email, accounting, legal and service partners, translators, notaries, couriers or public authorities where needed for the requested service or legal duties.

Request and document data is usually kept for up to 2 years after the last communication unless a longer period is required. Accounting documents are kept for the period required by law. Newsletter data is kept until you unsubscribe and is anonymised within 30 days of unsubscribing. Internal admin activity logs are kept for up to 2 years.

Your rights

You may request access, correction, deletion, restriction, portability, object to processing and withdraw consent where processing is based on consent. You may also contact the Latvian Data State Inspectorate.